A lot of organizations carry out exit surveys to find out various important things. In reality, an exit survey includes a number of general questions, with reference to the type of experience that an employee underwent while working in the organization. These questions can be very specific or casual. The main motive behind the exit survey assessment is to find out the actual reason for the parting. Another significant motive is to find out what type of opinion the employee has in his mind about the company. Through exit survey questionnaire, a company is also able to understand how an employee felt regarding the organization’s attitude towards work culture, work environment and employee satisfaction.
Questions asked as a part of exit surveys are mostly job specific and particularly related to work load, safety standards, accessibility of resources, orientation, benefits and pay and supervisory control. Other aspects, like management efficiency, how employees are treated, communication effectiveness, feedback mechanisms, appreciation for achievement, usefulness of the practices and policies and prospect for improvement are also addressed during exit surveys. Mostly, exit survey questions are open-ended in nature, so as to encourage additional suggestions or comments from the employees.
Other important aspects, which might be addressed in exit surveys, are the employee’s key motive for resigning, what he plans to do after resigning from the organization and what degree of satisfaction he experienced while working with the company. The questionnaire for exit survey also necessitate giving personal information, such as for how long the employee worked for the organization, how many promotions he received during his tenure and when did he received his last promotion, employee’s yearly income, sex, age, personal details regarding marital status, family, the department where he worked and past employment record.
All these information would assist the organization to draw accurate and unbiased conclusions. Nowadays, there are various companies, which offer specially made questionnaires for exit surveys for other organizations.
August 16th, 2011
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